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OH!ZUZA Gift Card Terms and Conditions

§ 1 Definitions

Terms of Use – specifies the conditions for the purchase and redemption of OH!ZUZA Gift Cards in the online store ohzuza.com

Publisher – The publisher is the owner of the OH!ZUZA night&day brand and the online store ohzuza.com, company Vanilla sc K. Pastwa, M. Pastwa, ul. Struga 78, 90-557 Łódź, NIP 118-184-22-39

Shop – online store, run in Polish, under the domain ohzuza.com, run by the Publisher

OH!ZUZA Gift Card or Gift Card or Card – tool (represented by a numerical code), entitling the User to use it to purchase Goods offered in the Store, up to the maximum amount corresponding to the nominal value assigned to a given code. The Gift Card is not an electronic payment instrument, electronic money instrument or payment card.

Buyer – an entity that purchases a Gift Card from the Issuer in exchange for transferring funds equal to the value of the card to the Issuer. The Buyer may also purchase the Card free of charge under separate regulations. The Card may be used directly by the Buyer or another User to whom the Buyer has given the Card.

User – Buyer or each holder of the Gift Card using the Card when shopping in the Store

Commodities – All items offered for sale in the Store

Transactions – Purchase and sale agreements concluded between the Publisher and customers via the Store

Cart – a subpage of the store where the customer collects products to order

§ 2

The regulations are available:

§ 3 Issuance of a Gift Card

  1. The Gift Card can be purchased via the online store ohzuza.com
  2. The Buyer transfers funds to the Issuer in an amount corresponding to the value of the Gift Card. The amount of money transferred corresponds to the value of the Gift Card transferred by the Publisher to the Buyer, and the Publisher uses Gift Cards worth: PLN 200, PLN 300, PLN 500, which can only be used in the Store.
  3. The nominal value of the Gift Card is expressed in Polish zlotys (PLN).
  4. The Gift Card is activated upon completion and payment of the order placed by the Customer in the Store, containing the Gift Card in the basket, and sending it to the Buyer.
  5. The Publisher undertakes to send the Buyer a Gift Card to the indicated address or by e-mail in electronic form, and then to redeem it in the ohzuza.com store
  6. At the Buyer's request, the Issuer issues a non-fiscal document confirming the fact of purchase and the value of the purchased Gift Card. Issuing a Gift Card to the User does not constitute a sale subject to VAT within the meaning of the relevant tax regulations. The buyer has the right to receive a payment receipt, which is not a fiscal document, as confirmation of the payment of funds. When the recipient redeems the Gift Card, fiscal documents (receipt/invoice) are issued.
  7. The Buyer or User is entitled to complete the transaction of purchasing any Goods via a Gift Card in the Store during the validity period of the Gift Card.
  8. The Gift Card is valid for 12 months from the date of its issue to the Buyer. After this period, the Gift Card becomes invalid.
  9. If the Issuer carries out an action to issue Gift Cards with a different period of activity, this does not affect the period of activity of Gift Cards previously purchased in the store.
  10. The purchase of a Gift Card by the Buyer constitutes the conclusion of an agreement on the use of the gift card between the Issuer and the Buyer.

§ 4 Redeeming the Gift Card

  1. The Gift Card allows the User to pay for goods offered only in the Online Store in the domain ohzuza.com
  2. The Gift Card allows you to cover the costs of goods selected in the Cart and the cost of shipping the goods within Poland.
  3. The Gift Card can be redeemed by entering its number in the appropriate field when summarizing the transaction during shopping.
  4. The User may use the Gift Card many times until the funds reflected in its nominal value are exhausted or until its expiry date.
  5. Payment with a Gift Card is possible only up to the value of the Card. If the value of the Basket is higher than the value of the Gift Card, the User is obliged to pay the difference by any payment method (except cash on delivery). If the value of the Basket is lower than the value of the Gift Card, the User may use the remaining funds when making another transaction in the store (these funds cannot be spent in cash, returned by transfer, etc.).
  6. Purchases made using the Gift Card may be combined with the Store's discounts currently available.

§ 5

  1. The Issuer will refuse to redeem the Gift Card ohzuza.com When:
    1. the nominal value of the Gift Card is exhausted or the validity of the Card expires
    2. the funds on the Gift Card are insufficient to purchase the goods added by the User to the Cart, and the User is not able to pay the missing value

§ 6

  1. The funds on the Gift Card (nominal or current value) are not subject to:
    1. interest rate,
    2. are not refundable to the Buyer or User,
    3. The Gift Card cannot be exchanged for cash and cannot be returned to the Publisher or exchanged for other Issuer's vouchers.
    4. The User can check the current value of the Gift Card via our hotline: +48 665 121 500 or by e-mail writing to the following address [email protected]

§ 7 Product returns

  1. Goods purchased in the online store ohzuza.com using a Gift Card are refundable on general terms provided for by law (see Returns and exchanges). In the case of returning goods purchased using a Gift Card, the refund will be made to a new Gift Card.

§ 8 Final provisions

  1. Complaints regarding the issuance, top-up and use of the Gift Card can be submitted via the hotline: +48 665 121 500 or by writing to the address [email protected].
  2. The publisher will respond to the complaint within 14 days from the date of its receipt.
  3. By paying cash to the Issuer and collecting the Gift Card, the User declares that he or she is familiar with and understands the provisions of these Regulations and undertakes to comply with them.
  4. The Publisher reserves the right to change the Regulations. In such a case, each Buyer/User will have the opportunity to become familiar with the changes by publicly publishing them on the Store's website. ohzuza.com.
  5. The administrator of the personal data of Buyers and Users processed in connection with the implementation of the Gift Card contract is the Publisher. Personal data is processed for the purpose of implementing the Gift Card contract and in accordance with Privacy policy.

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